Monday, June 28, 2010

Chaco USA makes good on pro deal for Peace Corps volunteers!

If you checked in yesterday you'd have seen the email below that I received from Chaco USA. Back in February I applied for their pro deal program in order to get some Chacos on the cheap. I didn't hear from them until yesterday when my request was denied.

So, I mounted a mini campaign to let other Peace Corps know about the result of my request. To their credit Chaco USA responded within a few hours saying the email was a mistake and inaccurate. So, I'm now in touch with their Consumer Relations Manager and it looks like we're on the right track.

Thanks Chacos for staying true in your commitment to Peace Corps volunteers! I'll definitely be getting a pair now. I'll let you all know when they get in.

-------------------------------

Their recent letter to me four months after asking for a pro deal discount, which is still possible on their website:

Dear Matthew Lyttle, Thank you for your interest in the Chaco Pro Deal program. Unfortunately we cannot extend special pricing to you at this time. Retailers are our livelihood, so we limit the program to select outdoor industry professionals and employees of Chaco retailers. A list of retail partners can be found on http://www.chaco.com/.
Thank you for your understanding. We wish you the best with your outdoor endeavors.
Yours truly,
The Chaco Team



And, my response:

Dear Chaco Team,

Thank you for responding to my request, albeit 4 months later. I am disappointed to hear Chaco no longer feels that Peace Corps volunteers are a valued group of customers and, more importantly, promoters. The 8000+ Peace Corps volunteers wear your products all over the world and offer invaluable exposure in otherwise impenetrable markets. In fact, the main reason I am looking to purchase a pair of Chaco sandals is the ardent praise I hear from my fellow volunteers.

Many of your outdoor gear competitors including Marmot, The North Face, Keen, Merrell, and Teva recognize the value of Peace Corps Volunteers' product support and offer significant discounts as a sign of that recognition. Please note that I will now be purchasing from one of these companies as opposed to Chaco.

I hope your team finds the time to update the various websites that promote a Peace Corps discount when purchasing Chaco footwear. For your reference, those sites include http://www.peacecorpswiki.org/Volunteer_discounts, http://www.43things.com/entries/view/1930455, trip,buttermouth.com, and even your own http://www.chacoprodeal.com/. That particular site still includes Peace Corps as a "User Type." I have already updated my networks to this change.

Thank you for your attention and please note that Peace Corps volunteers in dozens of countries around the world will readily welcome Chaco's renewed support.

Sincerely,
Matt Lyttle

6 comments:

Higginski said...

Stick it to the man! Good job!

zbsports said...

Great post there, I like your post it is so interesting. Keep up the good post.

Hannah said...

zHello! Great blog!! I just received an invitation for Nicaragua: Child and Maternal Health for Jan 10, 2012. I would greatly appreciate it if you two would email me hannahgrow@gmail.com so we can be in correspondence. I have lots of questions :)

tv links said...

great job man.

Lindsay said...

I tried to get Chaco to pro-deal Peace Corps volunteers in Nepal years ago after a group of us went rafting and flipped... Several chacos were consumed by the Kalli Gandaki river never to be seen again...I never received a response from Chaco!

And, really, what greater "outdoor industry" than supporting those building relationships with cultures around the globe.

Dhansingh Gurung said...

The Manaslu trekking is one of the best trekking destinations in the western part of Nepal Kathmandu. The Manaslu Tsum valley trek and Manaslu area is restricted for the foreigner if you want to travel in your once life you should buy special permit for the Manaslu trek. It is pretty expensive but after entering this area then you will feel wow this is the one of the real-life adventure and real local culture you could get a mix tradition. Here if you want to travel normally you should more than two people with a guide as if you hire porter that is your choice. The Manaslu trek starts from Soti-Khola which is reached after 7/8 hours drive from Kathmandu first day following Trisuli river then the end Budigandaki river viewing agriculture platform and tradition local houses and a lot of green hilly region jungle. This trek normally takes 14 days if include Tsum valley will be more days. The Manaslu area is locally base culture and old traditional ethnic group people living area in Nepal. All the trekking trail follows Budi –Gundaki river till the top of the Manalsu Larke which is (5106m) above the sea level most challenging all of you those travel while you are doing there.

After the top is going downhill which is a long way down inter the Annapurna Region. the manalsu circuit trek is finish Dharapani where is last checkpoint for the special permit someone walks till Tall then from there can drive to Besi Shar and to Kathmandu any kind of drive luxury or any kind of bus. This is trekking route you will see specifically view of the top of the high mount Manalsu lot of the other spectacular mountain view so the people uphold the trekking route to doing but the most of people feel on them anxious due to high elevation. When you doing this Manalsu Larke pass trek you should keep positively, of course, everyone can success trip Everest Trekking Routes help 100% trip success so kindly join us teamwork with ETR

Everest Trekking Routes Pvt. Ltd.
Khusibu, Nayabazaar, Kathmandu, Nepal
Tel: + 977-1-4387202
Mobile : +977-9843451231, 9843467921
Email :info@manaslutsumvalleytrekking.com
Email: info@everesttrekkingroutes.com
ULL:- www.manaslutsumvalleytrekking.com
URL:- www.everesttrekkingroutes.com